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Privacy Policy

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

www.ortho-centre.co.uk is a site operated by Ortho-Tek Limited (“We”). We are registered in England and Wales under company number 05766764 and have our registered office C/O Raei & Co., 7 the Broadway , Wembley, Middlesex, HA9 8JT. Our main trading address is St Albans Orthodontic Centre, 3a Holywell Hill, St Albans, Hertfordshire, AL1 1ER.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy.

The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

We collect personal information from you in order to book an appointment for you to visit one of our clinics and information relating to your treatment with us. We also record our telephone conversations for the purpose of quality monitoring and staff training.

We only pass your personal information to another dentist, doctor or hospital if you have a problem that needs their special skills and you need to go and see them. We will not give your information to anyone else unless the law allows us to or we have to provide it for legal reasons.

Log Data

We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.

Service Providers

We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analysing how our Service is used.
We want to inform our Service users that these third parties may have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, we limit such access and third parties are contractually obligated not to disclose or use the information for any other purpose.

Security

We have appropriate security measures to prevent personal information from being accidentally lost, or used or accessed unlawfully. This includes but not limited to the use of firewalls, encryption, multiple backup operations and antivirus software. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services are also provided to children who may be under the age of 13 years. Personal identifiable information from children is held securely on our practice management IT system. This information is usually provided by the child’s dentist, parent, or guardian. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us so that we will be able to take necessary actions.

How long we hold your data

If you choose to leave us, we will stop using your information, but will keep it confidentially and securely until you are 25 years or older, when we will review if and when we can delete it. You can always ask for a copy of the information we hold for you, we can transfer it to another dentist or doctor at your request and you can ask us to stop using your personal information to send letters or contact you in other ways if you are no longer a patient at the practice.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.