Since the outset of the Covid-19 pandemic we have implemented additional measures to help protect our patients and staff from infection.
Please don’t visit our clinic if you are showing any symptoms of COVID-19. You can find out what to do if you are symptomatic on the NHS website.
Please don’t visit our clinic if you are experiencing diarrhoea and vomiting. Tell us if you are unwell and can’t attend by calling the number on your appointment letter.
Please complete a Medical History Questioner prior to the visit.
INFORMATION ABOUT ATTENDING THE CLINIC
- Please provide us with up to date information that includes a working email address and telephone number. We need this information to enable to contact you in case of an urgent emergency.
- Please arrive no earlier than 5 minutes prior to your appointment.
- You may not be seen if you are late for the appointment.
- We would be grateful if there is no more than one visitor accompanying a patient.
- We kindly request that parents wait outside for their child during treatment sessions. We aim to limit the number of people within the clinic because it is a small confined space. We have a Chaperone policy and we will care for your child. Our staff members are DBS checked. We will make an exception for a young, anxious, or vulnerable patient. If it is important to attend the appointment with your child please inform us.
- Please arrive with no belongings if possible. If you have belongings, they can be stored in a designated box. Please do not bring food and drink into the clinic as they are not allowed.
- If you have a medical condition or a disability please notify us before your visit.
- Please make use of the hand gel provided before you walk into the Surgery and when you leave.
