A referral
Private patients may contact us directly for an appointment. NHS patients require a referral from a dentist or an Orthodontist. This must be submitted via the local NHS online referral management system (RMS). In case of an NHS practice closure, we may contact you directly if we have been instructed to do so by the NHS local area team.Information that we need
We normally require the patient name, date of birth, address and telephone number. We also need details about the Orthodontist from whom the patient is transferring, and the reason for the transfer request.An appointment
Our receptionist will arrange an appointment for a consultation. During that visit we will assess the condition of the teeth and the Orthodontic appliance or retainers. We may take a set of photographs or other records as needed. We may also adjust the Orthodontic appliance if necessary in order to help maintain the health of the teeth.A copy of records
In order to comply with data protection regulations, we will need your permission in writing to contact the previous Orthodontist for a copy of the clinical records. We may ask you to obtain the records yourself and to forward securely to us. Click here to download a copy of our information disclosure form. You may also complete this form for us to request the information on your behalf.In the meantime
We will arrange to see you again in order to adjust the Orthodontic appliance if necessary, whilst we wait for a copy of the records, or an approval for the transfer (for NHS patients).- An NHS patient transfer has to be approved for funding by the NHS Local Area Team. We would forward relevant information to an area team manager for consideration of approving the transfer.
- It is also important that you continue to keep regular appointments to see your general dentist to ensure the health of your teeth and gums whilst you wait for a confirmation of the transfer.
