FAQs

1. Can we bring our child to see you for an Orthodontic assessment under the NHS? 

Ask an NHS dentist to refer your child to us for an NHS assessment.

2. We have transferred into the area from another county, and my child has braces on. Can we come in to continue treatment?

We would require confirmation from your previous Orthodontist that your child is being treated as an NHS patient. We may not be able to take over the treatment immediately if we have a waiting list.

3. My child has braces and is being seen at another practice in Hertfordshire. Can we transfer over to your care?

This is only possible with prior approval of the local Primary Care Trust. Please have your dentist refer you over for an assessment and we will discuss the matter further during that appointment.

4. My child has braces that were placed abroad. Can we continue the treatment under the NHS?

Continuation of treatment is generally restricted to patients who started their treatment under the NHS and were UK residents at the time, and for British or EU citizens who were under 18 years of age and have had braces placed in an EU country. Permission needs to be sought from the local PCT.

5. My child has discontinued treatment elsewhere and we would like to have re-treatment?

Re-treatment under the NHS can only be offered three years after completing the last course of treatment. Special permission will have to be sought from the local Primary Care Trust since the NHS has limited resources.

6. Why is there an NHS waiting list?

NHS funding for local dental services is capped and we are only able to treat as many patients as we are paid for annually. If you wish for your child to remain on our NHS treatment waiting list we will provide the treatment as soon as possible.

7. Can I choose private treatment for my child instead?

Treatment can be undertaken on a private basis and you may contact us directly for an assessment. We offer special rates for treating children as well as interest-free payment options.